Blog

Here’s where I write about strategic communication and workplace culture, among other things. If you enjoy these posts, consider sharing them from the individual post pages; signing up for an occasional newsletter; and/or connecting on LinkedIn.

Lazy workplace feedback: Don’t go numb to its effects

Exploring what makes workplace feedback effective (and botched cranberry sauce ineffective, except as an anesthetic).

Blast from the past

A reminder to help the young people in our lives put communication styles into a healthy perspective, starting when they're young.

On useful constraints

To be a more productive and effective writer, experiment with up-front constraints.

Strive for “simple,” part 3: 12 tips to uncover your best writing

Reluctant or inexperienced writers might rush revision, but that's often when the best, clearest ideas emerge. Here are 12 ways to make revision more effective (and even fun).

Strive for “simple,” part 2: Goals, Objectives and the CTA

The second of three articles on improving your writing. This week: the call to action (CTA), and a refresher on goals vs. objectives.

Strive for “simple,” part 1: File a flight plan

The first in a series about improving everything you write. Discussed: the dangers of the "Harrier" approach; audience, goals, objectives, and the CTA.